Terms and conditions

1. Introduction
We at VJ Quality Services LLC are committed to protecting your privacy and maintaining your trust. We are a faith-based, family-owned business providing landscaping, janitorial, HVAC and general-contracting services in the Maryland DMV area. (vjqualityservices.com)

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://www.vjqualityservices.com  By using the Website you accept the practices described in this policy.

2. Information We Collect
Because we only provide a “contact us / request estimate” function on the Website (i.e., we do not accept payments, process sensitive personal data, or maintain a client portal), the only information we collect is:
• Name
• Email address
• Phone number
• Any message or inquiry you submit via the contact form

We do not collect Social Security numbers, driver’s license numbers, payment card information, health information, or other highly sensitive personal data.

3. How We Use Your Information
We use the information you provide to:

•  Respond to your inquiry or request for an estimate
•  Contact you regarding our services in the DMV (DC-Maryland-Virginia) area
•  Maintain basic records of our communications for business/operational purposes
•  Comply with any legal/licensing obligations as a service provider in Maryland

4. Disclosure of Your Information We will not sell, trade, rent, or share your personal contact information with third parties for commercial marketing purposes. We may disclose your information only in the following circumstances:

• If required by law or regulatory authority (including licensing or inspection matters in Maryland)
• To comply with a legal process or governmental request
• To protect our rights, property or safety, or those of others

5. Data Security
We take commercially reasonable steps to protect the information you provide via our Website from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention
We will retain your contact information for as long as necessary to respond to your inquiry, for our business/recordkeeping needs, and to meet any legal obligations. After this time, we will securely delete or anonymize the data.

7. Cookies and Tracking Technologies
Our Website may use standard cookies or similar technologies (through Google Sites or our hosting platform) for analytic or functional purposes, such as recognizing repeat visitors, measuring site traffic, and improving site performance. You may disable cookies in your browser, but doing so may affect your ability to use certain features of the Website.

8. Links to Other Websites
Our Website may contain links to other websites not operated by us. We are not responsible for the privacy practices of those external sites. We encourage you to read the privacy policies of any site you visit.

9. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us and we will take steps to delete the information.

10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and post the updated policy on the Website. We encourage you to review this page regularly to stay informed.

1. Agreement to Terms
By accessing or using the Website at https://www.vjqualityservices.com (the “Website”), you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Website.

2. Our Services
We are VJ Quality Services LLC, a Maryland-licensed provider of landscaping, janitorial, HVAC and general-contracting services (“Services”) in the DMV region. We hold the required licenses in Maryland to provide these services (you may request details). Our Website is provided for information, contact and estimate-request purposes only.

3. No Payments on the Website
The Website does not accept or process any payments, credit-card information, or other transactional data. Any contract, payment or invoicing occurs off-line (in person, by

separate agreement) and is subject to separate terms and conditions which will be provided directly to you by us.

4. User Conduct and Prohibited Uses
When using the Website, you agree not to:

• Use the Website in any unlawful or unauthorized way (including violation of intellectual property rights)
• Upload or transmit any harmful code or content (viruses, phishing, spam)
• Interfere with or disrupt the Website or servers or networks connected to the Website
• Harvest or collect email addresses or other contact information of other users without their consent

5. Intellectual Property
All content on the Website (text, graphics, logos, images, videos, etc.) is the property of VJ Quality Services LLC or its licensors and is protected by copyright, trademark and other intellectual-property laws. You may view and download content from the Website solely for your personal, non-commercial use. Any use of the Website’s content beyond that requires our express written permission.

6. Disclaimers & Limitation of Liability

6.1 Accuracy of Information. The information on the Website is provided “AS IS” without warranty of any kind, either express or implied. We do not guarantee that the information is complete, current or error-free.

6.2 Services and Estimates. Use of the Website to request an estimate or contact us does not guarantee that we will perform work for you. All services are subject to our separate agreement, scope, licensing, insurance and project terms.

6.3 Limitation of Liability. To the maximum extent permitted by Maryland law, VJ Quality Services LLC and its owners, officers, agents, and employees shall not be liable for any indirect, incidental, special, consequential or punitive damages (including lost profits, loss of business, or data loss) arising out of or in connection with your use of the Website or our services, even if we’ve been advised of the possibility of such damages.

7. Indemnification
You agree to indemnify, defend and hold harmless VJ Quality Services LLC, its officers, owners, employees and agents from and against any and all claims, liabilities, damages, losses or expenses (including reasonable attorneys’ fees) arising from your use of the Website or any violation of these Terms

8. Governing Law & Jurisdiction
These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. You agree that the courts located in [insert county/city, Maryland] shall have exclusive jurisdiction to adjudicate any dispute arising out of or relating to these Terms or the Website.

9. Changes to Terms
We may revise and update these Terms from time to time in our sole discretion. When we do, we will post the updated Terms on the Website and update the “Effective Date” at the top. We encourage you to review these Terms periodically.

10. Faith-Based Statement / Family Business
As a faith-based, family-owned business, our values of integrity, respect, and service guide everything we do. We strive to treat every client with care, honesty, and excellence.